Benefits of AirZone Trampoline (continue)
Longevity
While the description for this trampoline says that it is weather resistant, UV safe, and will deliver years of use, a few owners have stated that the heat from the sun rotted the webbing and pad, making it worthless. The only alternative was to buy a replacement part which was expensive.
There have been a few owners that stated that stated, although the trampoline is a great value, it is a little on the cheap side. The pad is thin and the legs are not as sturdy as those on more expensive models. So if you are looking for a higher value trampoline, this might not be the one for you. Maybe check out some of our other Top Rated Trampolines.
Customer Service Lacking
Some customers that have contacted AirZone regarding missing or broken parts have said that they were told that their warranty had expired and they would have to pay for expensive replacement parts. There have also been customers who have stated that the same thing has happened to them when they called the store or business that sold them the trampoline. Their phone calls or emails have not been answered, and some of these angry customers have been waiting on missing parts for more than six months.
There are also customers who stated that when they sent pictures of what they received when the box arrived to their homes, they were told they were going to be charged for the broken pieces, even though they were told that the trampoline came with a warranty.
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